Author Archive

Lou Washington

Lou Washington

Lou has been involved in information management for nearly 40 years. During his career he has held positions in product development, product management, implementation, security and research.

In 1990 Lou joined Cincom Systems where he initially worked with mainframe-oriented products and systems. His role expanded to include product security, pricing, finance packaging and industry research. In 2005, Lou joined Cincom’s Manufacturing Business Solutions group and later Cincom’s corporate marketing group.

He is currently involved in blogging, industry research and content creation for Cincom. Lou is a regular contributor to Cincom’s corporate blog as well as his own blog and other industry sites.

M2M and IoT affecting privacy

M2M and IoT may be a boon for businesses looking to know their customers better, but do customers feel the same way? Are customers fine with brands scouring through their digital footprints, to tailor the services to their needs? And where do businesses draw the line?